How to add a Stop Pay

A user can choose to stop a payment on a single check or a range of consecutive checks. The stop payments feature is available to both iOS® and Android™ Mobile users, but appears in a web-format when selected from the Mobile application.

To stop a check payment, a user must have the View stop payment and Add stop payment permissions.

1. Select an Account

2. Select Stop payments

3. Choose an option.

   • Select A single check, and then complete these fields:

     • Check amount

     • Check #

     • Check date

     • Payee

     • Reason

   • Select A range of checks, and then complete these fields:

     1. Start check #

     2. End check #

     3. Reason

4. Select Submit

5. Select Confirm