How to add a Stop Pay

A user can choose to stop a payment on a single check or a range of consecutive checks. The stop payments feature is available to both iOS® and Android™ Mobile users, but appears in a web-format when selected from the Mobile application.

To stop a check payment, a user must have the View stop payment and Add stop payment permissions.

1. From the dashboard on your online banking, select the Accounts tab

2. Select Stop payments

3. Choose an option.

   • Select A single check, and then complete these fields:

     • Check amount

     • Check #

     • Check date

     • Payee

     • Reason

   • Select A range of checks, and then complete these fields:

     1. Start check #

     2. End check #

     3. Reason

4. Select Submit

5. Select Confirm