Working within Remote Deposit Scan
The Remote Deposit Scan application allows you to scan one check at a time. The scanner reads the MICR line of the check and scan the front and back sides of the check. In the application, you have the opportunity to specify an account location, name on account, payment origin, and amount of the item (discussed in this section) for deposit. The more information you enter around a transaction, the easier it is to locate that item at a later time.
Depending on the settings with your financial institution, the scanner may frank the front of the check with the words Electronically Presented. You can opt to scan a second document (e.g., a check stub or invoice) and/or key additional information to associate with the check and/or the customer who wrote the check.
A deposit can be in any number of statuses when it enters the system. The table below lists the potential status of any one transaction within the system.
Status | Definition |
Approved | The transaction has been verified and is processed at the designated cutoff time. |
Processed | The transaction has been transmitted to the appropriate network (ACH or Check 21). Changes can no longer be made, and the transaction can no longer be voided. |
Collected | (ACH Only) The transaction, originally returned NSF, has been re-presented to the Federal Reserve by EPS, and funds were recovered. |
Awaiting Capture | Status for credit card transactions only. |
Awaiting Approval | The transaction has been verified, but the amount of the transaction exceeded the Dual Authorization limit of the user who created it. An authorized approver must review and either approve or void the transaction. |
Declined | The transaction has been declined by the EPS system and is not processed. The transaction exceeded either Dual Authorization or Velocity limits. |
Voided | The transaction has been voided and is not processed. A transaction may not be voided once the item is in the Processed status. |
Error | An internal error has occurred within the EPS system. Contact your first line of support. |
In Collection | (ACH Only) The transaction, returned NSF, is in the process of being re-presented to the Federal Reserve by EPS. |
In Research | May be used by your support group. |
Uncollected NSF | (ACH Only) The transaction was returned to EPS NSF by the Federal Reserve, and funds could not be recovered. |
Suspended | The transaction has been verified but has exceeded Velocity limits. |
Disputed | (ACH Only) The transaction was returned to EPS by the Federal Reserve because the account holder at the receiving financial institution has disputed its validity. The transaction is charged back (reversed). |
Invalid/Closed Account | (ACH Only) The transaction was returned to EPS by the Federal Reserve because the account number at the receiving financial institution was invalid or because the account was closed. |
Resolved | The transaction has been moved into a Resolved status by a user to indicate that no further action related to the transaction is required. Transactions can be moved into a Resolved status from a status of Declined, Voided, Invalid/Closed Account, Disputed, Uncollected NSF, Unauthorized, Error, or In Research. |