Action Blocked Popup
Edited
When accessing your online banking account from a new device for the first time and attempting to complete certain actions, it is essential to ensure the security of your account. If you encounter an 'Action blocked' pop-up, follow the steps below to verify your device and proceed with your banking activities.
To verify the device you are using and the action you are attempting, please follow these steps:
Contact our customer service at 785-456-2221.
Provide the representative with details about the device you are using and the specific action you wish to perform where the pop-up occured.
Follow any additional instructions provided by the representative to complete the verification process.
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