Working within Remote Deposit Complete
A deposit can be in any number of statuses when it enters the system. The table below lists the potential status of any one transaction within the system.
Status | Definition |
Approved | The transaction has been verified and will be processed at the designated cutoff time. |
Processed | The transaction has been transmitted to the appropriate network (ACH or Check 21). Changes can no longer be made, and the transaction can no longer be voided. |
Collected | (ACH Only) The transaction, originally returned NSF, has been re-presented to the Federal Reserve by ProfitStars®, and funds were recovered. |
Awaiting Capture | Status for credit card transactions only. |
Awaiting Approval | The transaction has been verified, but the amount of the transaction exceeded the Dual Authorization limit of the user who created it. An authorized approver must review and either approve or void the transaction. |
Declined | The transaction has been declined by the EPS system and will not be processed. The transaction exceeded either Dual Authorization or Velocity limits. |
Voided | The transaction has been voided and will not be processed. A transaction may not be voided once the item is in the Processed status. |
Error | An internal error has occurred within the EPS system. Contact your first line of support. |
In Collection | (ACH Only) The transaction, returned NSF, is in the process of being re-presented to the Federal Reserve by ProfitStars. |
Other ACH Returns | The ACH transaction has been returned by the Federal Reserve. The transaction will be charged back. |
Uncollected NSF | (ACH Only) The transaction was returned to ProfitStars NSF by the Federal Reserve, and funds could not be recovered. |
Suspended | The transaction has been verified but has exceeded Velocity limits. |
Disputed | (ACH Only) The transaction was returned to ProfitStars by the Federal Reserve because the account holder at the receiving financial institution has disputed its validity. The transaction will be charged back (reversed). |
Invalid/Closed Account | (ACH Only) The transaction was returned to ProfitStars by the Federal Reserve because the account number at the receiving financial institution was invalid or because the account was closed. |
Resolved | The transaction has been moved into a Resolved status by a user to indicate that no further action related to the transaction is required. Transactions can be moved into a Resolved status from a status of Declined, Voided, Invalid/Closed Account, Disputed, Uncollected NSF, Error, or In Research. |
Other Check 21 Returns | The Check21 transaction has been returned by the Federal Reserve. The transaction will be charged back. |